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Degraded

Unexpected Workflow Trigger Executions

Jan 15, 2025 at 1:42pm UTC
Affected services
Blink Application Backend

Resolved
Jan 15, 2025 at 3:01pm UTC

Issue was resolved, system now triggers automations as expected

Created
Jan 15, 2025 at 1:42pm UTC

We are investigating an issue where some specific Case Management workflow triggers are executing unexpectedly. This behavior is causing workflows tied to these triggers to run when they should not. We are working diligently to resolve this issue and apologize for any inconvenience caused.