Incidents | BlinkOps Incidents reported on status page for BlinkOps https://status.blinkops.com/ https://d1lppblt9t2x15.cloudfront.net/logos/224ed09ebd0436c77fab7260e22f1798.png Incidents | BlinkOps https://status.blinkops.com/ en AWS US Backend services in degraded state https://status.blinkops.com/incident/621471 Thu, 17 Jul 2025 15:00:00 -0000 https://status.blinkops.com/incident/621471#314821380c449ace9cfa156a06d7f23d5a6d8c9bed4cda11cca6afbfe3cccadb The workflow execution and authentication services have fully stabilised, all systems are now operating normally. AWS US Backend services in degraded state https://status.blinkops.com/incident/621471 Thu, 17 Jul 2025 15:00:00 -0000 https://status.blinkops.com/incident/621471#314821380c449ace9cfa156a06d7f23d5a6d8c9bed4cda11cca6afbfe3cccadb The workflow execution and authentication services have fully stabilised, all systems are now operating normally. AWS US Backend services in degraded state https://status.blinkops.com/incident/621471 Thu, 17 Jul 2025 14:55:00 -0000 https://status.blinkops.com/incident/621471#4ae75442a503a23fd7c83a679e181498fc087cf260a1b2da624ddbc3ef44a357 Workflow execution and authentication services intermittently return 503 Service Unavailable responses. AWS US Backend services in degraded state https://status.blinkops.com/incident/621471 Thu, 17 Jul 2025 14:55:00 -0000 https://status.blinkops.com/incident/621471#4ae75442a503a23fd7c83a679e181498fc087cf260a1b2da624ddbc3ef44a357 Workflow execution and authentication services intermittently return 503 Service Unavailable responses. AWS US downtime to the system https://status.blinkops.com/incident/614956 Sun, 06 Jul 2025 17:26:00 -0000 https://status.blinkops.com/incident/614956#7e16b63ef99763e9b77e72d29757cec29eda7c397ccecddb12595f0feaf050f8 Issue was resolved and full functionality is restored. AWS US downtime to the system https://status.blinkops.com/incident/614956 Sun, 06 Jul 2025 15:29:00 -0000 https://status.blinkops.com/incident/614956#e44749ae21e13f91e12d8b48633f5a6fe88f52b224ee9bb86853d40bd0151729 We’re currently experiencing an issue in some regions of our service that has prevented workflows from executing since 6:44 AM CST. Our entire engineering and leadership team are working to resolve it as quickly as possible. We sincerely apologize for the disruption of the service and are here to help with recovery as needed. We will keep sharing updates regularly until the issue has been completely resolved. AWS US downtime to the system https://status.blinkops.com/incident/614956 Sun, 06 Jul 2025 14:12:00 -0000 https://status.blinkops.com/incident/614956#4ed2a09fbfb12e2641d667336328090ff8af117bb05e3d112872e6cb03d75dd1 We are still investigating the root cause of this issue and will update as soon as we identify the root cause AWS US downtime to the system https://status.blinkops.com/incident/614956 Sun, 06 Jul 2025 11:49:00 -0000 https://status.blinkops.com/incident/614956#3cffcd36a5427fabf65da9a6640776edcaaad91b1bb17154cbc73407d93e1c63 System is currently down in our AWS US region, we will update once we have more info Case management loading issues https://status.blinkops.com/incident/507829 Wed, 05 Feb 2025 15:57:00 -0000 https://status.blinkops.com/incident/507829#0d5b67f5eca9162c8f08c37a10d0086e490b51a285d63855c960a55bfb8a47db Issue was resolved and all case management functionalities are back to normal Case management loading issues https://status.blinkops.com/incident/507829 Wed, 05 Feb 2025 15:35:00 -0000 https://status.blinkops.com/incident/507829#7ae2538fc090fe41a5154a412a8fd612afd567328cc515956a7921f6e2cbc652 We are experiencing an issue loading case management in the North American region. We are working to resolve the issue and will update you soon. DB degraded performance https://status.blinkops.com/incident/504395 Thu, 30 Jan 2025 03:00:00 -0000 https://status.blinkops.com/incident/504395#56ca70e695d5ac742b7e168eacfac009063dbb8623e4fff6d6b8b7e1c82969a9 DB issue resolved DB degraded performance https://status.blinkops.com/incident/504395 Thu, 30 Jan 2025 01:25:00 -0000 https://status.blinkops.com/incident/504395#ad98bbb8f2ed0b4a339caf80dbd9780929eec5dc737235837e71bbfddcb69775 DB degraded performance Unexpected Workflow Trigger Executions https://status.blinkops.com/incident/496288 Wed, 15 Jan 2025 15:01:00 -0000 https://status.blinkops.com/incident/496288#b8d60561617806e6065f6c8f7ef55a0c04e6e66fee7bd49901fc0e9dcd1bc3d2 Issue was resolved, system now triggers automations as expected Unexpected Workflow Trigger Executions https://status.blinkops.com/incident/496288 Wed, 15 Jan 2025 13:42:00 -0000 https://status.blinkops.com/incident/496288#a65f294dcd83dcc8c7366fa4d1595dfab3ca3799693903e45bccb35f3d4d593c We are investigating an issue where some specific Case Management workflow triggers are executing unexpectedly. This behavior is causing workflows tied to these triggers to run when they should not. We are working diligently to resolve this issue and apologize for any inconvenience caused. Automation execution failures https://status.blinkops.com/incident/459602 Sat, 09 Nov 2024 07:22:00 -0000 https://status.blinkops.com/incident/459602#7a8b06bfb0a21b79063813934268e4c0f3240c67251313bdbcf461f7284eba44 we've identified the root caused and resolved the issue Automation execution failures https://status.blinkops.com/incident/459602 Sat, 09 Nov 2024 06:22:00 -0000 https://status.blinkops.com/incident/459602#67c48406f2c9b0e8ab7494b7d208f315d4f22c02a2c89c92456f13a5fcb83b83 Our automation execution capabilities were down for 1 hour