Incidents | BlinkOps Incidents reported on status page for BlinkOps https://status.blinkops.com/ https://d1lppblt9t2x15.cloudfront.net/logos/224ed09ebd0436c77fab7260e22f1798.png Incidents | BlinkOps https://status.blinkops.com/ en We are investigating reports of slowness in the AWS US region https://status.blinkops.com/incident/1020782 Wed, 19 Aug 2026 07:38:00 -0000 https://status.blinkops.com/incident/1020782#a00ee8220d7247ad19d264047bdebca59b50dd9ab046430612dc4f5f652e907f We’ve implemented a fix and are actively monitoring the recovery. We are also resuming the execution queue and closely monitoring its progress. We’ll continue to provide updates as the system stabilizes. We are investigating reports of slowness in the AWS US region https://status.blinkops.com/incident/1020782 Wed, 19 Aug 2026 07:04:00 -0000 https://status.blinkops.com/incident/1020782#e41f6ec1b26f0459647859c725cbf8f03580847a613e071b2499329a4cc1d2db We’ve resumed database operations and are actively working to mitigate the remaining impact. We’ll continue to monitor the situation closely and share further updates as more information becomes available. We are investigating reports of slowness in the AWS US region https://status.blinkops.com/incident/1020782 Wed, 19 Aug 2026 06:45:00 -0000 https://status.blinkops.com/incident/1020782#3b2db0c74ced7d2fea19ed51fe83a791dc4ad87927e81f167c170b4c2f76783c We’ve identified a database availability issue contributing to the ongoing impact. Our team is actively working to restore database availability and mitigate further disruption. We’ll share another update as more information becomes available. We are investigating reports of slowness in the AWS US region https://status.blinkops.com/incident/1020782 Wed, 19 Aug 2026 06:34:00 -0000 https://status.blinkops.com/incident/1020782#6b8c8d27287f8bbf5396dab900c4ac2a28d36e91b2c90f105f34d862833e3ce7 We've identified elevated load in the affected region and are actively working to mitigate impact. We'll share updates as more information becomes available. We are investigating reports of a service outage in the AWS US region. https://status.blinkops.com/incident/1019783 Tue, 18 Aug 2026 19:27:00 -0000 https://status.blinkops.com/incident/1019783#cc94d5e39d377b6b26142cbf27afd291d376638043b71750bbb807edc197bd0f Issue resolved. The execution queue has been fully reopened and we will continue to monitor for stability. We are investigating reports of a service outage in the AWS US region. https://status.blinkops.com/incident/1019783 Tue, 18 Aug 2026 18:28:00 -0000 https://status.blinkops.com/incident/1019783#f356bfbcb1c79f1c3af6696bfabdd09407de3be995279f33feeddd66eac5dde3 We are beginning to reopen the execution queue and are closely monitoring the recovery. We are investigating reports of a service outage in the AWS US region. https://status.blinkops.com/incident/1019783 Tue, 18 Aug 2026 17:53:00 -0000 https://status.blinkops.com/incident/1019783#643ccc90c87e53751d4c533d4b062ad302da9a17297f4d7196d42e2ad202b43e We are investigating reports of a service outage in the AWS US region. Blink Tables Degraded in AWS US Region https://status.blinkops.com/incident/1010529 Thu, 13 Aug 2026 07:57:00 -0000 https://status.blinkops.com/incident/1010529#4b3b62f4a1810cdae62e7a05ba2787afe21c47a69c098d1fd067ea197cc69f19 We identified the root cause and have resolved the issue. Thank you for your patience! Blink Tables Degraded in AWS US Region https://status.blinkops.com/incident/1010529 Thu, 13 Aug 2026 07:10:00 -0000 https://status.blinkops.com/incident/1010529#b973d046900aa2eafe4a63d75efe76865f36ef80d125b266b2c1c35e888061d5 Blink Tables in the AWS US region is experiencing degraded performance and availability, impacting Case Management and workflows using Tables. Our team is actively investigating. Cloud runner HTTP actions outage https://status.blinkops.com/incident/1006153 Sun, 02 Aug 2026 17:40:00 -0000 https://status.blinkops.com/incident/1006153#5fa7e8984b7eafcb4c9d9a8b3cc23b75f64d71c9a7decee006f0dcd699066bb4 Root cause identified and fixed. Cloud runner HTTP actions outage https://status.blinkops.com/incident/1006153 Sun, 02 Aug 2026 14:45:00 -0000 https://status.blinkops.com/incident/1006153#2969d2c3077f9dae9eff48e6da042523709a65887c7eb7b28afc48e6d2905c34 An upgrade that was deployed as part of regular product release cadence changed data structure internals and hit a bug that rended HTTP cloud runners unusable for 3 hours Cloud runner HTTP actions outage https://status.blinkops.com/incident/1006153 Sun, 02 Aug 2026 14:40:00 -0000 https://status.blinkops.com/incident/1006153#dcc2afc31ee9605a5a1bebf54692706a02a0cd3f7159878cf295f61eb15acbeb An upgrade that was deployed as part of regular product release cadence changed data structure internals and hit a bug that rended HTTP cloud runners unusable for 3 hours Runner connectivity issue detected https://status.blinkops.com/incident/843301 Sat, 07 Mar 2026 08:46:00 -0000 https://status.blinkops.com/incident/843301#44870a761bea9e578f8948eef971806055d0c7e7cd099298eec8e00a018110a3 Runner connectivity issue resolved. Runner connectivity issue detected https://status.blinkops.com/incident/843301 Sat, 07 Mar 2026 06:38:00 -0000 https://status.blinkops.com/incident/843301#2bd69f7ffedd48ac7b0519683ee9412b504e88a36a841bf3f09c3f9708ba3404 We are currently experiencing a runner connectivity issue, which is leading to delayed workflow executions. The team is actively investigating and working on a resolution. Intermittent authentication failures for US, linked to AWS US-East-1 region issues https://status.blinkops.com/incident/746947 Mon, 20 Oct 2025 10:06:00 -0000 https://status.blinkops.com/incident/746947#11a70d793cdc2f97ebce1afdad0bc11a362eb042de6342d3468c23e94ea5da8f AWS have identified the root cause of the issue and applied a fix. Issue resolved Intermittent authentication failures for US, linked to AWS US-East-1 region issues https://status.blinkops.com/incident/746947 Mon, 20 Oct 2025 07:10:00 -0000 https://status.blinkops.com/incident/746947#c3a9f82ac3df9d943d7114b026ae6f191dbfa5cc8e030daf131037adaed6d076 For more details: https://health.aws.amazon.com/health/status Blink backend for the us1 (AWS US) region is down https://status.blinkops.com/incident/727696 Sat, 20 Sep 2025 12:28:00 -0000 https://status.blinkops.com/incident/727696#ca0349b60a6de6124d720ced9d214d5a5448fa5d6ac8acd739671e679e454f9c System restored, issue identified as an underlying queuing problem. Blink backend for the us1 (AWS US) region is down https://status.blinkops.com/incident/727696 Sat, 20 Sep 2025 12:10:00 -0000 https://status.blinkops.com/incident/727696#1ae2d3e5a79037f5b2040f2e0632d69781b615d30b44d5da980a6ec93cfa0394 The team is analyzing the issue. AWS US Backend services in degraded state https://status.blinkops.com/incident/621471 Thu, 17 Jul 2025 15:00:00 -0000 https://status.blinkops.com/incident/621471#314821380c449ace9cfa156a06d7f23d5a6d8c9bed4cda11cca6afbfe3cccadb The workflow execution and authentication services have fully stabilised, all systems are now operating normally. AWS US Backend services in degraded state https://status.blinkops.com/incident/621471 Thu, 17 Jul 2025 14:55:00 -0000 https://status.blinkops.com/incident/621471#4ae75442a503a23fd7c83a679e181498fc087cf260a1b2da624ddbc3ef44a357 Workflow execution and authentication services intermittently return 503 Service Unavailable responses. AWS US downtime to the system https://status.blinkops.com/incident/614956 Sun, 06 Jul 2025 17:26:00 -0000 https://status.blinkops.com/incident/614956#7e16b63ef99763e9b77e72d29757cec29eda7c397ccecddb12595f0feaf050f8 Issue was resolved and full functionality is restored. AWS US downtime to the system https://status.blinkops.com/incident/614956 Sun, 06 Jul 2025 15:29:00 -0000 https://status.blinkops.com/incident/614956#e44749ae21e13f91e12d8b48633f5a6fe88f52b224ee9bb86853d40bd0151729 We’re currently experiencing an issue in some regions of our service that has prevented workflows from executing since 6:44 AM CST. Our entire engineering and leadership team are working to resolve it as quickly as possible. We sincerely apologize for the disruption of the service and are here to help with recovery as needed. We will keep sharing updates regularly until the issue has been completely resolved. AWS US downtime to the system https://status.blinkops.com/incident/614956 Sun, 06 Jul 2025 14:12:00 -0000 https://status.blinkops.com/incident/614956#4ed2a09fbfb12e2641d667336328090ff8af117bb05e3d112872e6cb03d75dd1 We are still investigating the root cause of this issue and will update as soon as we identify the root cause AWS US downtime to the system https://status.blinkops.com/incident/614956 Sun, 06 Jul 2025 11:49:00 -0000 https://status.blinkops.com/incident/614956#3cffcd36a5427fabf65da9a6640776edcaaad91b1bb17154cbc73407d93e1c63 System is currently down in our AWS US region, we will update once we have more info Case management loading issues https://status.blinkops.com/incident/507829 Wed, 05 Feb 2025 15:57:00 -0000 https://status.blinkops.com/incident/507829#0d5b67f5eca9162c8f08c37a10d0086e490b51a285d63855c960a55bfb8a47db Issue was resolved and all case management functionalities are back to normal Case management loading issues https://status.blinkops.com/incident/507829 Wed, 05 Feb 2025 15:35:00 -0000 https://status.blinkops.com/incident/507829#7ae2538fc090fe41a5154a412a8fd612afd567328cc515956a7921f6e2cbc652 We are experiencing an issue loading case management in the North American region. We are working to resolve the issue and will update you soon. DB degraded performance https://status.blinkops.com/incident/504395 Thu, 30 Jan 2025 03:00:00 -0000 https://status.blinkops.com/incident/504395#56ca70e695d5ac742b7e168eacfac009063dbb8623e4fff6d6b8b7e1c82969a9 DB issue resolved DB degraded performance https://status.blinkops.com/incident/504395 Thu, 30 Jan 2025 01:25:00 -0000 https://status.blinkops.com/incident/504395#ad98bbb8f2ed0b4a339caf80dbd9780929eec5dc737235837e71bbfddcb69775 DB degraded performance Unexpected Workflow Trigger Executions https://status.blinkops.com/incident/496288 Wed, 15 Jan 2025 15:01:00 -0000 https://status.blinkops.com/incident/496288#b8d60561617806e6065f6c8f7ef55a0c04e6e66fee7bd49901fc0e9dcd1bc3d2 Issue was resolved, system now triggers automations as expected Unexpected Workflow Trigger Executions https://status.blinkops.com/incident/496288 Wed, 15 Jan 2025 13:42:00 -0000 https://status.blinkops.com/incident/496288#a65f294dcd83dcc8c7366fa4d1595dfab3ca3799693903e45bccb35f3d4d593c We are investigating an issue where some specific Case Management workflow triggers are executing unexpectedly. This behavior is causing workflows tied to these triggers to run when they should not. We are working diligently to resolve this issue and apologize for any inconvenience caused. Automation execution failures https://status.blinkops.com/incident/459602 Sat, 09 Nov 2024 07:22:00 -0000 https://status.blinkops.com/incident/459602#7a8b06bfb0a21b79063813934268e4c0f3240c67251313bdbcf461f7284eba44 we've identified the root caused and resolved the issue Automation execution failures https://status.blinkops.com/incident/459602 Sat, 09 Nov 2024 06:22:00 -0000 https://status.blinkops.com/incident/459602#67c48406f2c9b0e8ab7494b7d208f315d4f22c02a2c89c92456f13a5fcb83b83 Our automation execution capabilities were down for 1 hour